Transport procurement for E-business in the fashion industry
ÅF was responsible for procurement of transport and delivery solutions for a company in the e-commerce business. With focus on the end-customers’ demands and expectations, 30 transport solutions were developed and anchored internally to secure the operational functionalities.
The customer demands on when, where and how their packages should be delivered increases as the e-commerce is growing. It is therefore of high importance to focus on lead time, service and geographical coverage when choosing delivery option.
ÅF led the tender processes in four priority markets, for the e-commerce business. In addition, existing agreements for the same markets were re-negotiated. A total of 30 transport solutions were secured with a total value of approximately 1.5 BSEK.
To ensure that the new delivery methods work, ÅF anchored the result internally with IT, customer service, logistics managers and operational warehouse staff.
- The knowledge we have in logistics, e-commerce and procurement, together with the team's previous assignment for the company, gave us a complex and interesting mission, says the Project Manager from ÅF.